leakcamille7406 leakcamille7406
  • 02-09-2019
  • Computers and Technology
contestada

When you receive a phone call requesting on-site support, what is one thing you should do before you make an appointment?

Respuesta :

gennerandrescarrillo
gennerandrescarrillo gennerandrescarrillo
  • 12-09-2019

Answer:

Ask to the client all the information about the problem and try to solve it by phone.

If its no possible to solve it by phone, then recall all the information about the problem, so the personal doing the on-site supports can pre-diagnose the problem and give an opportunity solution.

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